This policy explains how TriAzur SAS, which operates the TriDyme brand, processes personal data collected on tridyme.com and in the course of its business relationships.
1. Data controller
- Controller: TriAzur SAS (TriDyme brand)
- Registered office: 5 rue de la Chaise, 95300 Livilliers, France (SIREN 832 851 695, R.C.S. Pontoise)
- Offices: 18 rue d’Arras, 92000 Nanterre, France
- Contact: contact@tridyme.com
2. Data collected, purposes and legal bases
| Purpose | Data | Legal basis |
|---|---|---|
| Answering your requests (contact form, demo request, meeting booking) | First name, last name, business email, phone (optional), company (optional), subject, message | Pre-contractual steps taken at your request / legitimate interest in answering enquiries |
| Managing business relationships with our professional customers and prospects | Business contact details, history of exchanges | Performance of a contract / legitimate interest |
| Sending commercial information (news, invitations) | Business email, first name, last name | Consent, collected through an unticked box and withdrawable at any time |
| Audience measurement and site improvement | Browsing data, cookie identifiers, truncated IP address | Consent (see the cookie policy) |
| Site security and compliance with our legal obligations | Technical logs | Legal obligation / legitimate interest |
We only collect the data strictly necessary for these purposes. We do not collect date of birth or postal address to send information.
Data you enter in the TriDyme application platform (platform.tridyme.com) is governed by the platform’s contractual terms. These terms are set out in the terms of use and in the data processing agreement entered into with each client.
3. Retention periods
- Contact requests and prospects: 3 years from your last contact
- Customers: for the duration of the contract, then for the applicable statutory limitation periods (intermediate archiving)
- Accounting records: 10 years (legal obligation)
- Audience measurement cookies: 13 months maximum; associated data: 25 months maximum
- Your cookie choices: 6 months
4. Recipients and processors
Your data is intended for authorised TriAzur SAS staff. It is never sold or rented. It may be shared with the following processors, to the extent necessary:
- Website hosting: Netlify, Inc. (United States)
- Platform and contact form hosting: Amazon Web Services EMEA SARL (storage in the Paris region, France)
- Audience measurement (if you accept it): Google Analytics (Google Ireland Ltd / Google LLC), Hotjar Ltd, Meta Platforms Ireland Ltd
- Email and sales tools: Google Workspace (Google Ireland Ltd)
- AI document analysis (platform): Anthropic, PBC (United States)
5. Transfers outside the European Union
Some of the processors listed above are based in the United States. These transfers rely either on the European Commission adequacy decision for the EU-US Data Privacy Framework, where the provider is certified, or on the standard contractual clauses adopted by the European Commission.
6. Your rights
Under Regulation (EU) 2016/679 (GDPR) and the French Data Protection Act, you have the following rights over your data:
- right of access;
- right to rectification;
- right to erasure;
- right to object, in particular to direct marketing;
- right to restriction of processing;
- right to data portability;
- right to withdraw your consent at any time, without affecting processing already carried out;
- right to set instructions regarding your data after your death.
To exercise these rights, write to contact@tridyme.com or by post to the registered office address above. We will reply within one month.
If, after contacting us, you believe your rights have not been respected, you may lodge a complaint with the CNIL (French data protection authority), 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France — www.cnil.fr.
7. Security
Communications between your browser and our services are encrypted (HTTPS / TLS). Access to data is restricted to authorised people.
8. Changes to this policy
We may update this policy. The date of the last update is shown at the top of the page.